- We recommend that you start with a conversation about what you plan to see on the site and ensure that all are on the same page. If feasible, please have the General Manager welcome the clients at some point during the site. It is also a great practice to have team leaders from your property available during the site. This will demonstrate your interest in the program while also providing the client with access to your “experts” who will ultimately be a part of the programs’ success
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- Be sure to sell your destination in addition to selling your property.
- Know the airlift to your destination.
- Know what events and activities are taking place in your destination on program dates.
- Do not show rooms that are not in the clients’ RFP unless you’ve you have discussed it with the PH&R Sales Director prior.
- If the PH&R Sales Director attends the site, they should be included in all of the activities and their overnight stay should be complimentary
- Invite the PH&R Sales Director for an overnight prior to the site to discuss a game plan.
- Always host the clients’ room if possible.
Support the PH&R Sales Directors’ efforts in closing the business.
