How-To-Video |

PROTOOL: PMS, RMS & CMS Interfaces


Our PMS, RMS, and CMS Interfaces enable connectivity between your hotel’s Property
Management System (PMS), Revenue Management System (RMS) and/or Channel Manager
(CMS), and the Preferred Hotels & Resorts Central Reservation System (CRS). The PMS Interface
supports the growing needs of hotels for single image inventory and provides data transfer of rates,
availability, and inventory from PMS to CRS and reservations to PMS (and with enhanced two-way
from PMS to CRS as well).


Our PMS, RMS, and CMS Interface tools offer multiple options for managing a single image inventory including the
following options:

PMS One-Way Interface
Allows for reservations to be passed seamlessly from the CRS to the PMS

PMS Two-Way Interface
Additionally allows for PMS updates of rates, inventory, and availability — along with other data options — to transfer from the PMS back to CRS

PMS Two-Way Enhanced Interface
Allows for a complete synchronization of all guest records in addition to the above in the CRS, Voice Agent, as well as PMS — the best choice for hotels using call gating services with frequent customer contact

RMS Interface
Offers standard revenue management controls such as rate hurdles and best available rate implemented automatically – through Revenue Management Systems and technology partners including pre-built interfaces with IDeaS, EasyRMS, Active Metrics, and Scignus

CMS Interface
When using an external channel manager, the CRS can interface with this to ensure frequent updates of rates and inventory; in many instances, this also includes reservation delivery from the OTA to the PMS via the CRS


Reservation transactions downloaded directly into the hotel’s PMS
Allows for maximized efficiency and frees up personnel for more strategic activities

Single source management for reservation details
Offers ability to manage reservation delivery, stay restrictions, and rate updates, as well as room inventory controls

Increase data accuracy and integrity
Automatic downloads from CRS to PMS, eliminating human error

Revenue maximization
Updated inventory provides ability to capitalize on yielding strategies

Nearly 100 PMS certified interface partners
Check the full list to find the right match


Implementation Fees
ONE-WAY US$1,000 €750 £650
TWO-WAY US$1,250 €950 £800
TWO-WAY ENHANCED US$2,750 €2,100 £1,750

Monthly Maintenance
ONE-WAY US$100 €75 £65
TWO-WAY US$200 €150 £130
TWO-WAY ENHANCED US$750 €600 £500



Is this the full implementation fee?
For the CRS, yes. However, there are often implementation and monthly fees with the other services as well. Please check with them to understand their pricing prior to commencing.

With what PMS providers does the interface work?
There are more than 100 different providers; please check the recent list of providers to see if yours is there.

What is my turnaround time?
Please refer to our chart with turnaround times for varied services.   


Please contact your Preferred Hotels & Resorts Director of Revenue Account Management for more information.

Download ProTools Flyer