BENEFITS

• 24/7 access to online reviews and commentary

• Ability to filter scores and reviews by key words, specific service areas, time periods, and online channels

• Analyze consumer scores and reviews for your competitive set

• Compare over time areas of opportunity as well as areas of improvement

• Manage and respond to reviews directly through the dashboard

• Set real-time alerts for negative reviews

• Create and share reports with team members for review and action