The Beyond Green VIP Desk service is provided for our top managed travel agency accounts, both leisure and corporate, to facilitate hotel arrangements for their VIP customers. Please be sure to communicate this information with your Revenue/Reservations Director, as they will be in frequent contact with the VIP Desk team.

The VIP Desk provides the following personalized services:

  • VIP reservations
  • Sold out date requests
  • Suite reservations and descriptions
  • Room type requests and confirmations
  • Amenity requests
  • Travel industry rates
  • Concierge services


VIP Desk Team:
Boyana Simeonova
Vice President, Customer Relations


Fidel Rios

Senior Manager, Customer Relations

Patrick Ignacio

Manager, Customer Relations


Natalija Dorosevic

Customer Service Agent, Customer Relations


Jennifer Orofino

Manager, VIP Desk Latin America

Main Contact Details and Hours of Operations:
6:00am - 5:30pm, U.S. Central Time, Monday - Friday