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How-To-Video |

HOW IT WORKS

RateGain powers this custom tool, which collects ratings and scores from 120+ global consumer review channels and top social media platforms and quantifies the commentary using “sentiment analysis.” These scores, for subscribers and up to six hotels in their competitive set, are displayed on the easy-to-use, customizable IQA Consumer Review Dashboard.


Scores and responses from the most robust sites are delivered to the dashboard in real time allowing users to take immediate action and provide timely responses to consumer comments. Additionally, subscribers can set up custom reports and alerts that provide notifications when a significant review or comment is posted.