| Partner Company | IATA | Payment Processing | Fee | How to update hotel content | Rates displayed |
| Kayak | 00059126 and 00079374 and 00091749 | Centralized via Preferred | 10% | Submit update form to Preferred | Only standardized SRP codes |
| Wego | 00089261 and 00079424 | Centralized via Preferred | 10% | Send change requests to webupdates@preferredhotels.com | All public rates |
| RoomKey | 45516365 | Hotel directly via standard IATA commission processing | 10% | Update directly in SynXis CRS | NQUAL |
| Oyster | 00059127 | Centralized via Preferred | 10% | Send change requests to webupdates@preferredhotels.com | All public rates |
| Skyscanner | 00059188 and 00079404 | Centralized via Preferred | 10% | Send change requests to webupdates@preferredhotels.com | All public rates |
| Google Hotel Ads | 05560295 | Hotel directly via standard IATA commission processing - USA only | 10% | Update directly in SynXis CRS | All public rates |
| Google Hotel Finder | 00079354 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| TripAdvisor Instant Book | N/A | Hotels that opt into agreement are centralized via Preferred | 13% or 10%* | Update directly in SynXis CRS | All public rates |
| Hipmunk | 00079364 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| TripReviewer | 00079384 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Trivago | 00079394 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| HotelLook | 00079414 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| OpenDoor | 00079434 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| ChaNet | 00079444 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Daodao | 00079454 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Dianpin | 00079464 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| InMyShow - Weibo | 00079474 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Lotour | 00079484 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| MediaV | 00079494 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Qunar | 00079504 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| TaoBao | 00079514 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| Youbibi | 00079534 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
| TripAdvisor CPC | 00079565 | Centralized via Preferred | 10% | Update directly in SynXis CRS | All public rates |
Note: As of September 25, 2017, Preferred Hotels & Resorts are displayed on Trivago via an intermediary.
*TripAdvisor Instant Booking Commission is 10% for any bookings made prior to 01 September 2016 and 13% thereafter.
How do metasearch engines work?
Guests request a destination and provide dates. In most cases, they can limit the search by location, rating, price, or brand. The metasearch engine presents hotels that meet the search criteria. When the guest looks into details of the hotel, all distribution sources feeding into the metasearch engine are presented. The best available rate via each channel is shown.
The guest then chooses which channel he/she wants to make a booking through and is directed to that channel’s booking engine. In the case of Preferred Hotels & Resorts hotels, the Preferred website will appear first and link to the Preferred booking engine. The rates presented through our booking engine are your public rates.
How does the metasearch engine get paid?
Preferred has negotiated favorable rates with all partnering metasearch engines and the cost is 10% commission on consumed bookings.
Some metasearch engines require that we pay the commission centrally and pass the charge on to the
hotel. For those partners, Preferred Hotels & Resorts will include the pass-through 10% commission from bookings on the monthly transaction invoice. This is in addition to the Preferred transaction charge.
Other metasearch engines have their own official IATA number and hotels pay them directly through the standard travel agency commission procedure.
How can I see if any bookings are coming to my hotel?
Bookings from the metasearch engines will include an agency ID number with each booking. You can
check your monthly Production Workbook for production, or search for bookings via the agency ID.
What rates are displayed via metasearch engines?
Metasearch engines pull rates and availability directly out of the SynXis CRS. While some pull every rate that has been set as publicly available in the CRS, others have an additional filter in place that allows hotels to control the rates via the NQUAL promo code.
It is important to note that your rates provided to OTAs are also displayed. We see that most OTAs cost the hotel an additional 20-30% due to the net rate requirement. Thus, the hotel’s presence via Preferred provides a lower cost of distribution for your hotel.
How can I update my hotel description and images on the metasearch engine?
Every metasearch engine has its own procedure. Please refer to our metasearch partner information to learn how to update each partner site.
