PTG Consulting |
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Cornell University |
PTG Consulting offers a variety of customized training solutions that are designed to help independent hotels and resorts transform their customer engagement by increasing associate motivation and knowledge base, elevating service levels, and streamlining operational efficiencies. Our well-rounded approach provides our clients with a holistic set of on-property experiences and expert services while creating a highly collaborative workflow with their teams. Explore our various solutions that include customer services training solutions such as reservations sales and luxury service training immersion; associate development and training solutions such as reputation management and revenue management training; and strategy development such as traditional public relations and social media. Contact Kathleen Cullen, SVP for PTG Consulting at kcullen@ptgconsulting.com for more information.
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Cornell University Executive Education provides professional development programs to organizations globally, in all industries, by drawing on the expertise and research of our university faculty. Cornell Executive Education offers programs online, on-campus as well as blended learning programs. In addition to hospitality-specific programs, there are 160+ certificates and 650+ individual courses available to help you address your individual development goals and achieve your career objectives. After completing a certificate series, you will earn a Cornell University Certificate that many professionals proudly frame and display. Cornell’s Executive Education Division is also available to assist property-level Learning and HR leaders who would like to align Cornell programs to their property-level training plans. Some corporate training services from Cornell Executive Education are available to Preferred member properties at no additional cost. Click here for more information
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HSMAI The Hospitality Sales & Marketing Association International (HSMAI) provides multifaceted educational experiences in commercial disciplines ranging from entry level to advanced that develop hoteliers around the globe. HSMAI’s Academy offers a variety of course types including 100% online, instructor-led multi session classes and certifications. Preferred Hotel Group has been a long time member and supporter of HSMAI and currently services on its Board of Directors as well as several advisory committees. |
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If you have any questions, please reach out to MemberTraining@preferredhotels.com
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