On Property Training Resources

As part of our commitment to your success, we've designed a full suite of training and development programs just for our Preferred Member Hotels. Make the most of your membership by logging in to PreferredNet to access training materials for all facets of your hotel, and to get exclusive offers and discounted pricing from our world-class training partners.

Maximize your Preferred partnership with relevant training and education on Preferred's services and programs.

          

      

 

Take advantage of exclusive offers from our world-class training partners. We curated these relationships to assist with their need for operational line-staff training, practical training in sales, marketing, and revenue management along with academic education and certifications in sales, marketing, financial, asset management, and more.

 

 

 

PTG Consulting

 

Cornell University

PTG Consulting offers a variety of customized training solutions that are designed to help independent hotels and resorts transform their customer engagement by increasing associate motivation and knowledge base, elevating service levels, and streamlining operational efficiencies.

Our well-rounded approach provides our clients with a holistic set of on-property experiences and expert services while creating a highly collaborative workflow with their teams.

Explore our various solutions that include customer services training solutions such as reservations sales and luxury service training immersion; associate development and training solutions such as reputation management and revenue management training; and strategy development such as traditional public relations and social media.

Contact Kathleen Cullen, SVP for PTG Consulting at kcullen@ptgconsulting.com for more information.

 

 

 

Cornell University Executive Education provides professional development programs to organizations globally, in all industries, by drawing on the expertise and research of our university faculty. Cornell Executive Education offers programs online, on-campus as well as blended learning programs.

In addition to hospitality-specific programs, there are 160+ certificates and 650+ individual courses available to help you address your individual development goals and achieve your career objectives. After completing a certificate series, you will earn a Cornell University Certificate that many professionals proudly frame and display.

Cornell’s Executive Education Division is also available to assist property-level Learning and HR leaders who would like to align Cornell programs to their property-level training plans. Some corporate training services from Cornell Executive Education are available to Preferred member properties at no additional cost.

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HSMAI

 

American Hotel & Lodging Association 

Hospitality Sales & Marketing Association International (HSMAI) provides multifaceted educational experiences in commercial disciplines ranging from entry level to advanced that develop hoteliers around the globe. HSMAI’s Academy offers a variety of course types including 100% online, instructor-led multi session classes and certifications. Preferred Hotel Group has been a long time member and supporter of HSMAI and currently services on its Board of Directors as well as several advisory committees.

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Looking to jumpstart your hospitality career? The American Hotel & Lodging Educational Institute, AHLEI, offers the only professional certification programs in the hotel industry that are portable and industry-recognized. 

AHLA Members get a 15% discount on AHLEI training and certification programs. 

 

 

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If you have any questions, please reach out to MemberTraining@preferredhotels.com